Simple, Transparent Pricing. No Contracts. No Surprises.

Every plan has two numbers: a one-time setup fee and a monthly subscription. The setup fee pays for the work that has to happen before the system can answer a single call — writing the call script around your services, mapping the intake questions and escalation rules, connecting the calendar or CRM, running test calls, and walking your team through the result. The monthly fee pays for the running system, the number and workflow configuration, and the ongoing support that keeps it working as your business changes.

Starter is the missed-call recovery tier: $497 to set up, then $297 per month. It detects a missed call, texts the caller back, captures the lead, and sends a booking link. Pro is $997 to set up, then $497 per month, and adds qualification, appointment scheduling, website chat, and Facebook Messenger follow-up. Authority is $1,997 to set up, then $997 per month, and adds 24/7 voice answering, review requests, past-lead reactivation, and hot-lead routing. The plans are cumulative; each tier includes the tier below it.

The monthly subscription is month-to-month. There is no long-term contract and no early termination fee. You can cancel before the next billing cycle, and the 30-Day Results Guarantee applies to every plan: if the system does not capture at least one measurable inbound lead in the first 30 days after launch, we extend the service at no additional cost until it does or refund your first month. Setup fees are refundable only before build work starts; after that, the configuration work has already been delivered.

Some costs are deliberately outside the subscription. Your carrier may charge standard message and data rates for SMS, and any advertising spend, purchased phone numbers, or third-party software you choose to keep are separate. Custom integrations, multi-location routing, and workflows that fall outside the three packages are quoted separately after a scoping call. Setup fees may be waived for qualified businesses; ask during the demo and we will confirm before you sign anything.

The right plan is the one that removes your current bottleneck, not the largest one on the page. If calls go unanswered while your team is on jobs, start with Starter. If the office is already answering but replies pile up without becoming appointments, Pro is the better fit. If the phone has to be covered around the clock and you want the review and reactivation workflows in the same system, look at Authority. You can move between plans later; the workflow and the call history stay with your account.

It helps to compare the subscription with the alternative you are actually replacing. A traditional answering service typically bills per minute or per call, and after-hours coverage often carries a surcharge. A full-time receptionist is a payroll line, not a monthly software fee. The packages here are flat monthly subscriptions, so a busy storm week and a quiet week cost the same. If your call volume is unusual enough that a flat plan does not fit, we will say so during scoping rather than surprise you with an overage bill.

Billing is monthly and month-to-month. The setup fee is charged once, before launch, and the first monthly subscription begins when the system goes live. There is no annual lock-in and no early termination fee on the standard packages. If you cancel, we confirm it in writing and stop the next charge; the call records and configuration remain available for export during the transition. Any custom integration or non-standard commitment is documented separately in the proposal you approve, so the standard terms are not quietly rewritten by a side agreement.

The setup fee is not a retainer and it is not a deposit on future months. It pays for a defined build: the intake script, the routing rules, the calendar or CRM connection, the test calls, and the team walkthrough. If the build has not started, the fee is refundable. Once the work has begun, it is not, because the configuration has already been delivered. That distinction is stated in the refund policy and repeated here so there is no ambiguity at signing. The monthly fee is separate and covers the running system, not the one-time build.

When you compare this pricing with another proposal, put the numbers in the same shape. Ask what the monthly fee includes, what the setup fee covers, whether after-hours coverage costs extra, how overages are billed, and what cancellation requires. A lower monthly number with a three-month contract and per-minute overages is not the same product as a flat month-to-month plan. The goal is not to win a line-item comparison; it is to make the total cost and the exit terms visible before you commit. If a vendor will not put those terms in writing, treat that as a data point.