What kind of businesses is this built for?

Always Answered is built specifically for service businesses that depend on inbound calls to win new jobs — HVAC, plumbing, electrical, roofing, dental, med spas, and other home-service companies in Texas and beyond. If your phone is your primary revenue channel, this is built for you.

What happens if someone contacts my business after hours?

They receive an immediate AI response — within seconds — so the conversation keeps moving instead of going to voicemail. The AI captures their name, contact info, and service details, and sends you a notification. No lead sits cold until morning.

Will this work with my current phone number?

Yes. In most cases your existing business number can be forwarded to the system so customers keep calling the same number they already know. We handle the technical setup during onboarding.

Do I need any technical experience?

None at all. We do the full setup for you — write your custom AI script, configure the workflows, integrate your calendar or CRM, and run a live test call before you go live. You just review and approve.

How quickly can this be set up?

Most businesses are live within 48–72 hours of completing onboarding. We need your business details, service types, hours, and any specific qualifying questions — once we have those, setup and testing move fast.

What if my team already answers calls during the day?

That's fine — and actually ideal. Always Answered fills the gaps: after hours, during busy stretches when every line is occupied, and on weekends. Your team handles the jobs; the AI handles the moments when a call would otherwise go to voicemail.

Can this help capture leads from more than just phone calls?

Yes. Depending on your package, the system handles missed calls, inbound texts, website chat, and Facebook Messenger — all captured and routed in one unified workflow. Every channel your customers use is covered.

Will this replace my receptionist or office staff?

No. It makes your existing team more effective by handling the front-line triage — capturing details, qualifying urgency, and scheduling follow-ups — so your staff focuses on booked jobs instead of phone tag. Think of it as a 24/7 extension of your front desk.

What is included in the setup fee?

Setup covers everything needed to go live: a custom AI call script written for your specific services and service area, workflow configuration, calendar or CRM integration, a test call to confirm quality, and a walkthrough with your team. It's done-for-you, not a DIY login.

How do I know which package is right for me?

Start with Starter if your main problem is missed calls going to voicemail with no follow-up. Choose Pro if you want to qualify leads and book appointments automatically across calls, texts, and web chat. Choose Authority if you want your phones answered live by AI around the clock — no call goes unanswered, even at 2am.

Refund Policy

Last updated: June 30, 2026

30-Day Results Guarantee

Every Always Answered subscription plan (Starter, Pro, and Authority) is backed by our 30-Day Results Guarantee. If your business does not capture at least one measurable inbound lead through the system during the first 30 days following your live launch, we will either:

Extend your subscription at no additional cost until you capture a measurable lead, or
Refund your first month's subscription fee in full.

You choose which option you prefer. There are no long-term contracts and you may cancel at any time.

How to Request a Refund

To request a refund under the 30-Day Results Guarantee, send a written request to juan@getalwaysanswered.com within 30 days of your live launch date. Include your business name, the email address used on your account, and a brief note that you would like to use the 30-Day Results Guarantee.

Approved refunds are processed back to the original payment method within 7–10 business days.

Setup Fees

One-time setup fees cover custom AI script writing, workflow configuration, calendar or CRM integration, test calls, and a team walkthrough. Setup fees are non-refundable once the build work has begun, because that work has already been delivered.

If you cancel before setup work has started, your setup fee is fully refundable.

Monthly Subscription

Outside of the 30-Day Results Guarantee window, monthly subscription fees are non-refundable for the current billing period. You can cancel at any time and will not be charged for the next billing cycle. There are no early termination fees.

Cancellations

To cancel your subscription, email juan@getalwaysanswered.com or call (888) 914-1771. We will confirm the cancellation in writing and stop your next billing cycle.

Contact

Questions about this policy or a refund request? Reach out at juan@getalwaysanswered.com or call (888) 914-1771.